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Terms of service

The terms for using this site, and the ground rules for our candidate and client engagements.

Last updated August 2026

Before you rely on this

This is a working draft written for a demonstration build, not legal advice. Have counsel review it against the jurisdictions you operate in before publishing.

Scope

These terms cover your use of this website. The commercial relationship for an actual engagement is governed by a separate signed agreement — a client services agreement for employers, or a representation agreement for candidates — and where that agreement and these terms conflict, the signed agreement controls.

Nothing on this site is an offer of employment, and nothing here creates an employment relationship between you and us.

Using this site

You may read the site, download what it offers for download, and share links to it. You may not:

  • Scrape or bulk-extract content, or use automated tools that place unreasonable load on the site.
  • Copy our written material and publish it as your own. The articles here are original work.
  • Submit someone else’s resume as though it were yours, or apply on another person’s behalf without their knowledge.
  • Attempt to access parts of the system you have not been given access to.

If you are a candidate

  • You never pay us. Our fee is paid by the employer on a successful hire. We will never invoice a candidate for placement, resume work or interview preparation. If anyone claiming to represent us asks you for money, it is not us — tell us and we will deal with it.
  • Tell us where you have already applied. A duplicate submission from two sources can get an otherwise strong candidate screened out on process grounds. Keeping us informed protects your own candidacy.
  • What you tell us should be accurate. We verify employment and education for most placements. A discrepancy found after an offer usually ends the process, and that is the employer’s decision rather than ours.
  • We do not guarantee a placement. We will represent you properly and be honest with you about the market. Nobody can promise a job, and a firm that does should worry you.
  • You can stop at any time. Withdraw from a process or from our books whenever you want. There is no notice period and no penalty.

If you are a client

  • Contingent means no fee until a start. On a contingent search, our fee falls due when a candidate we introduced starts. If nobody starts, there is no invoice.
  • Introductions are attributable. A candidate we introduce is attributed to us for a defined period, stated in your agreement. Hiring them into a different role in that period still triggers the fee — that is the ordinary industry position and it is written down rather than implied.
  • Candidate information is for the role at hand. Resumes and notes we send are for evaluating that specific opening. Please do not circulate them elsewhere in your group, or retain them after the search closes.
  • Replacement guarantee. Permanent placements carry a replacement window. Its length and its conditions are in your agreement — it is not something we offer verbally and interpret later.
  • Hiring decisions are yours. We screen, verify and advise. Who to hire, on what terms, and on what lawful basis, is the employer’s decision and the employer’s responsibility.

What we do not promise

Figures on this site — time to offer, time to shortlist, placement counts — are our own historical averages, offered to set expectations. They are not commitments and your search may differ, in either direction.

The site is provided as it is. We aim to keep it accurate and available, and we do not warrant that it will be uninterrupted or that every figure will be current on the day you read it.

To the extent the law allows, our liability arising from your use of this site is limited to what you have paid us for services in the preceding twelve months. Nothing here limits liability for anything that cannot lawfully be limited.

The text, layout and illustrations here are ours or licensed to us. Photography is used under the licences listed with each image. Third-party company names and marks appearing on the site remain the property of their owners and are used to describe placements, not to imply endorsement or partnership.

We link to external sites where they are useful. We do not control them and are not responsible for what they contain.

Disputes, and changes to these terms

If something goes wrong, email hello@crewconnectplacements.com first. Most problems are a misunderstanding about scope or timing and are resolved in a phone call. If a dispute cannot be resolved that way, it is governed by the laws of the state named in your signed agreement.

We may update these terms. Material changes will be flagged on this page, and the date at the top will change. Continuing to use the site after that means you accept the revised version.